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Lead time depends on scope, material availability, and inspection requirements. Share your drawings or scope description and we will provide a realistic schedule aligned to your project milestones.

We work with carbon steel, stainless steel, aluminum, and exotic alloys including titanium, Inconel, and super duplex. Material is sourced with traceability documentation where required.

Yes. PT Pioneer Offshore Solutions holds ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 certifications issued by Alcumus ISOQAR under UKAS accreditation, valid to 18 February 2029.

Our yard is at Bintang Industrial Park II, Block H4 No.17, Kel. Tanjung Uncang, Kec. Batu Aji, Kota Batam, Kepulauan Riau 29425, Indonesia. Batam offers proximity to Singapore and regional shipping routes.

From Singapore, take a ferry to Batam (HarbourFront to Batam Centre or Tanah Merah to Nongsapura/Batu Ampar), then continue by taxi or arranged transport to Bintang Industrial Park II in Batu Aji. From Jakarta, fly to Hang Nadim International Airport (BTH) in Batam and take a taxi or pre-arranged pickup to our yard. Share your arrival details in advance and our team can help coordinate site access.

We aim to reply within one business day for enquiries submitted through our contact form or email. Include your project scope, timeline, and any drawings or specifications so our team can respond with a clear next step. Urgent repair or offshore support requests are prioritised when the situation and contact details are stated upfront.